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Policies

Booking with Party Loft KC
1. Visit our website and learn about our various products we offer.  Review the various pricing packages online per the type of product(s) that you are interested in and read our product FAQ’s for more detailed information.

2. Check dates and times and easily book your party online using our Check Dates/Book Now page, or call us at (913) 717-6569 and speak to one of our customer service representatives who will check your requested date availability and help answer any other questions you may have and/or book your party or event.

3. Your party is booked once you make your payment in full; We will send you an email confirmation and receipt within 24 hours. We do not store your credit card info on file for your protection.

Our Policies

Cancellation and Refund Policy
A valid credit card or debit card is required to guarantee and pay for your Party Loft KC reservation. There will be a $50 cancellation fee (plus any applicable bank processing fees) for all parties or events cancelled after payment is received. There will be a $100 cancellation fee for all parties or events cancelled after payment is received and within 30 days of scheduled event. NO REFUND in the event of customer cancellation within 14 days of your event. Party Loft KC will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

Privacy Policy
Party Loft KC is committed to protecting your privacy. We use the information we collect on the site to make bookings with Party Loft KC Theater as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

Damage and/or Injury
Party Loft KC reserves the right to charge the client’s credit card or invoice client and client agrees to pay for damages, theft or loss to our equipment resulting from accidental, careless or willful damage of same by client’s guests. Said equipment shall include, but not be limited to, video game systems, televisions, game controllers, game discs or karaoke equipment. 

Supervised Children
Party Loft KC does require a parent or responsible adult to be present at all times. Guests 16 and under require a parent or guardian be on property and within contact of the game coach should a need to contact them arise. Guests under the age of 8 require a parent or responsible adult in the game theater or karaoke theater at all times. While we will do our best to adhere to the wishes of parents and/or adults as to what types of games or game ratings are allowed during an event, it is the responsibility of each parent or guardian to monitor their own child if they choose not to allow them to play. We cannot monitor each game session for every child at all times, especially during larger events and venues.

Food or Drinks
In order to provide you the absolute cleanest and best video game experience possible and protect our equipment, Party Loft KC does not allow any food or drinks into the video game theater unless specific agreements are made beforehand. For Karaoke parties, we will allow drinks inside the theater, provided our posted rules are followed.

Pictures
While your party is in effect the Game Coach may take pictures of the party from inside the gaming/karaoke theater. You will then be able to view these pictures on Party Loft KC Facebook Fan Page and copy them to your files.
If you do not want our Game Coach taking these pictures or posting them on the Fan Page please let the Game Coach know prior to the start of your event. This is a service we provide to our guests so they can be sure to capture their party as it happens.

Alcohol or Drugs
You may serve alcohol at a Party Loft KC karaoke or paint & sip event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served.
Drugs of any sort will not be tolerated in or around the Party Loft KC equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

Tips
The Game Coach is there to make sure that your group is making the most of your high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a great idea but not required.

Game Ratings
Party Loft KC plays by the house rules. This means that we will try to play only the games or game types that you allow. The game theater has games of all ratings and can accommodate many tastes and levels of play. Party Loft KC can only check with the Party Host or Hostess.
While we will do our best to adhere to the wishes of the Party Host or Hostess, parents and/or adults as to what types of games or game ratings are allowed during an event, it is the responsibility of each parent or guardian to monitor their own child if they choose not to allow them to play. We cannot monitor each game session for every child at all times, especially during larger events and venues.

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